7wing Terms & Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between 7wing ("Platform", "we", "us") and any user of this platform ("you", "member").

7wing is an online gaming and betting platform operated for users in Bangladesh. Accessing, registering on, or using any service on this platform means you have fully read, understood, and agreed to comply with these Terms.

1.1 Precedence of Terms

These Terms take precedence over any advertisements, promotional materials, or verbal promises made by the platform. In the event of any conflict, the written text of these Terms shall be considered final.

1.2 Language

These Terms are originally written in Bengali. If a translation in another language is available, the Bengali version shall be considered authoritative.

2. Eligibility & Registration

2.1 Age Requirement

To open an account at 7wing, you must be 21 years of age or older. 21+ This platform is for users aged 21 and above only. Any account belonging to an underage person will be closed immediately and all associated funds may be forfeited.

2.2 One Account Policy

Each individual, household, or device may operate only one account. If multiple accounts are created, all of them will be closed and the associated balances may be forfeited.

2.3 Registration Information

The name, mobile number, and other details provided at registration must be completely accurate and correct. If an account is created with false or fabricated information, 7wing reserves the right to suspend or close that account.

• Your correct full name must be provided (as per your national identity card)
• An active mobile number must be used
• If any information needs to be changed, please notify us through support
• You are solely responsible for keeping your account password confidential

3. Account Management

3.1 Account Security

It is your responsibility to keep your 7wing account login details (username and password) completely confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

3.2 Account Transfer Prohibited

Selling, transferring, or giving your account for use by a third party is strictly prohibited. 7wing accounts are entirely personal and non-transferable.

3.3 Inactive Accounts

If there is no activity on an account for an extended period, it may be marked as inactive. For any questions regarding this, please contact the support team.

4. Deposits & Withdrawals

4.1 Approved Payment Methods

The methods currently available for deposits and withdrawals at 7wing are: bKash, Nagad, Rocket, Upay. Transactions through any method other than these are not accepted. Note that Rocket is the mobile wallet of Dutch-Bangla Bank.

4.2 Minimum Deposit & Withdrawal

• Minimum deposit: ৳200 (for each method)
• Minimum withdrawal: ৳800
• Estimated withdrawal time: 30 minutes to 3 hours

4.3 Transaction Verification

In the interest of security and fraud prevention, 7wing reserves the right to verify any deposit or withdrawal request. Identity verification documents may be requested if necessary.

4.4 Third-Party Accounts

The name on the payment account must match the name on the platform account. If a third-party payment account is used, the related transaction will be cancelled.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

7wing offers new members a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳42,000 → ৳20,000 bonus → total balance ৳62,000

5.2 Wagering Requirement

Before withdrawing the welcome bonus, a wagering requirement of 15 times the bonus amount must be met. Wagering is calculated on the bonus amount only, not on the sum of the deposit and bonus. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before the bonus winnings can be withdrawn.

5.3 Bonus Terms

• Each bonus offer has its own terms, which are stated in the offer description
• Bonuses can only be used on approved games
• Multiple bonuses cannot be used at the same time unless stated otherwise
• The wagering requirement must be met within the specified time limit for receiving the bonus
• 7wing reserves the right to modify or cancel any bonus offer at any time

6. Gaming Rules

6.1 Fair Play

7wing ensures a fair and transparent environment in all games. The games offered on our platform use Random Number Generator (RNG) technology, which keeps every outcome independent and unpredictable.

6.2 Technical Issues

If a game is left incomplete due to a technical error or disconnection, 7wing will determine the result based on the data stored on the server at that time. 7wing reserves the right to void any abnormal result produced by an error.

6.3 Sports Betting

In the sports betting section, all markets and betting rules are detailed on each event's page. The final decision to accept or reject a bet rests with 7wing. In the case of an uncertain or incomplete result, the bet may be refunded.

6.4 Casino Games

For live casino and slot games, the individual rules of each game provider apply. Games from Evolution Gaming, Pragmatic Play, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and many other providers are available.

7. Prohibited Activities

The following activities are strictly prohibited. If any of these are violated, the account will be closed immediately and the associated balance may be forfeited:

• Operating an account using a false identity or fabricated information
• Bonus arbitrage or abuse of the bonus system
• Playing games using software, bots, or automation
• Attempting to breach or hack the platform's security systems
• Money laundering or illegal financial transactions
• Harassing or behaving disrespectfully toward other members
• Attempting to influence game outcomes through corrupt or unethical means
• Operating multiple accounts by the same individual
• Conducting transactions using a third-party payment account

8. Responsible Gaming

8.1 Our Commitment

7wing believes that a healthy and enjoyable gaming experience is our primary goal. We provide various tools and support to protect members from the risks of problem gambling.

8.2 Self-Control Tools

• Deposit limits: Set your own maximum daily, weekly, or monthly deposit amount
• Session time limits: Set a maximum duration for each gaming session
• Self-exclusion: Temporarily close your account for a set period
• Permanent exclusion: The option to permanently close your account

8.3 Help & Support

If you feel that your gaming or that of someone you know is getting out of control, please contact us. For more information, visit our Responsible Gaming page.

9. Privacy & Data

7wing places the highest importance on protecting your personal information. Our platform uses SSL encryption, which keeps your information and transactions secure.

9.1 Data Collection & Use

• Personal information necessary for registration and service operation is collected
• Collected information is not sold or shared with third parties
• Information may be used for fraud prevention and compliance with legal obligations

For more details, read our Privacy Policy.

10. Intellectual Property

All content on the 7wing platform — including logos, designs, text, graphics, software, and databases — is fully protected by 7wing's intellectual property rights.

• Reproducing, distributing, or commercially using any content from the platform without written permission is prohibited
• The intellectual property of game content belongs to the respective game providers
• Limited permission is granted for personal, non-commercial use

11. Limitation of Liability

7wing always strives to ensure a safe and reliable service. However, 7wing's liability is limited in the following areas:

• Loss caused by internet disconnection or technical errors
• Inconvenience caused during unexpected maintenance or platform downtime
• Issues related to third-party services (payment gateways, game providers)
• Loss or data loss caused by the user themselves

Gaming inherently carries financial risk. You are using the platform with full awareness of this risk.

12. Changes to Terms

7wing reserves the right to update or change these Terms at any time. In the case of significant changes, members will be notified by email or through a notification on the platform.

• Continuing to use the platform after a change in terms means accepting the new terms
• If you do not accept the updated terms, you will be given the option to close your account
• The date of the update will be displayed at the top of the page

13. Account Closure & Suspension

13.1 Closure by 7wing

7wing may suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions
• Evidence of fraud or fraudulent activity
• Identification of an account belonging to a minor
• When required to comply with legal obligations or regulatory directives

13.2 Closure by Member

You may close your account at any time by contacting our support team. Please discuss any pending bets or unfulfilled bonus conditions with support before submitting a closure request.

14. Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We strive to resolve all disputes fairly and promptly.

• An investigation will be initiated within a reasonable time upon receipt of the complaint
• The outcome of the investigation will be communicated via email or live chat
• 7wing's decision will be considered final and binding
• In the case of a technical error in a game, the game provider's logs and server records will be used as evidence

15. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Available 24 hours, 7 days a week
• Email: [email protected]
• Language: Support is provided in Bengali and English

For more information, visit our FAQ page or About Us page.